Journalists like getting exclusives. Based on my research, it appears that overall, so do generative AI models. ​​ ...

While most (89%) shoppers don’t fully trust AI recommendations, 76% of them have used AI to make purchases in the past year, according to a SmartCustomer survey of nearly 1,200 U.S. consumers released ...

A new study in the Journal of Financial Planning found that artificial intelligence programs can provide inconsistent, inaccurate or biased recommendations when it comes to personal finance.

AI is quickly becoming part of the travel customer journey, but consumer confidence isn't keeping pace. A new report from Wunderkind examines why trust has become one of the biggest challenges facing ...

Spotify will begin labeling AI-generated artists with “AI Persona” profile tags and ban their music from its editorial and algorithmic recommendations, the company announced on Tuesday. In ...

Spotify the human artistry advocate? A year and change after kicking off an AI audio crackdown, the DSP says it’s booted north of 50 million total “slop and spam tracks” from recommendations while ...

Artificial intelligence has cemented its place in the consumer shopping journey, with 80% of consumers reporting that they are somewhat or very comfortable relying on the technology to recommend ...