Interviews can be tricky at times, so preparation in advance is always helpful. To answer to the best of your ability, make a good impression, and secure that suitable job, is an art. BPO training and ...

In an online chat with Get Ahead readers on September 2, Sunder Ramachandran, Senior Manager -- Learning & Development with 24/7 Customer, discussed tips on how to crack non-voice BPO interviews. Here ...

The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

Raman Roy – the Father of the BPO Industry in India and Life Achievement Award Winner for Dataquest 2023 had a very interesting chat with Editor Sunil Rajguru where he unravelled the story of BPO ...

Its been almost three years since Businessworld India published a feature on Rural BPO, writing about a company called Lason. Lason had just just set up its first rural BPO unit in Kizhanur village, ...