BT Retail’s Stephen Stokols, Vice-President of strategy and business development, recently was the keynote speaker at the “Digital LifeStyle Aggregators” Mashup event here in London. Stephen spoke ...

BT Contact “your personal communication hub” has officially entered its public beta phase. We previously wrote about BT contacts when it was still in alpha. The goal for this product is to provide a ...

SAN RAMON, Calif. & LONDON--(BUSINESS WIRE)--BT and Five9, a leading provider of the intelligent CX Platform, today announced that they are expanding their partnership to enhance the choice of contact ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq:NICE) today announced that BT Group, a leading United Kingdom-based multinational communications company, has selected NICE’s solutions to transform its ...

BT today announced innovative new capabilities for its BT Contact portfolio, designed to make organisations in the Middle East easier to do business with, while removing costs and complexity from ...