Have you ever had an unexpected direct phone call from Apple support? I have not, and if you do ever receive one, you probably aren’t talking to Apple. The company says you should immediately hang up.

You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...

Once technical hurdles start ruining one’s day, most people would do anything it takes to resolve them as soon as possible and get on with their merry lives. This is especially true if resolving the ...

A fake Apple email about app-specific passwords claims a $2,990 PayPal charge and urges recipients to call a support number, but it is a phishing scam.

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...