24/7 MONITORING: Augury Halo watches over a facility’s most critical assets 24/7. Wireless sensors are installed on the assets to constantly monitor the state of the equipment, and algorithms process ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

As companies’ server infrastructure grows, they often run into challenges keeping tabs on the health of their various assets, like cloud instances and local data centers. Monitoring tools, also known ...

LogicMonitor, a software-as-a-service (SaaS) startup specializing in data center monitoring services, has raised $130 million from private equity firm Providence Strategic Growth (PSG). Founded out of ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

The topic of ergonomics is huge. It is far too large to cover in one, ten maybe even hundreds of articles. But the benefits of ergonomic-minded planning are too important to ignore. This article is ...

OGDEN, Utah—Ogden-based AvantGuard (AG) announced the grand opening of their third monitoring center, strategically placed in Cedar City, Utah. "We chose Cedar City because of its highly educated and ...