Since then, organizations have been chasing the promise of AI and its ability to simulate human interactions with consumers across the customer journey with varying degrees of success. Communication ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

ChatGPT offers better creative writing, voice replies, and Sora video generation for content creators• Gemini handles longer ...

In what is shaping up to be a long, hard fight over the use of creative works, round one has gone to the AI makers. In the ...

A federal judge ruled late Monday that Anthropic, an artificial intelligence company, did not break the law when it trained ...

With chatbots sending users to nonexistent pages, websites are redesigning their 404 error messages to serve content, retain ...

Key Takeaways Perplexity’s chatbot helps users generate detailed video scripts quickly and easily.It supports content ...

In an early draft of CC Signals published its website, Creative Commons detailed that the framework will include four content ...