The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., conversational AI (artificial intelligence)—to banks. According ...
Innovation happened because those in government thought outside of their traditional boxes in a moment of crisis. Now it’s time to build on those efforts. Matt Stratton is a transformation specialist ...
NEEDHAM, Mass.--(BUSINESS WIRE)--Global spending on the digital transformation (DX) of business practices, products, and organizations is forecast to reach $2.8 trillion in 2025, more than double the ...
On Tuesday The New York Times published a report that outlines its newsroom strategy and ambitions from now until 2020. The report, “Journalism That Stands Apart: The Report of the 2020 Group,” builds ...
There’s no doubt that 2020 was incredibly difficult, but did businesses lose their innovation mojo? Some say yes. An economy that began the year with unprecedented employment numbers experienced more ...
In 2020, when the pandemic erupted, Tesco—a leading British retailer of groceries and general merchandise—was staring at challenges it had never seen. Having been designated an “essential” retailer, ...
In the digital age, companies born in an earlier era are realizing that, to stay relevant and competitive, they must go through a digital transformation. One conglomerate with a brand that has ...
Digital transformation projects can require significant investment in time and money before businesses realize cost savings, revenue growth or productivity improvements. Companies need to plan ...
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