The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., conversational AI (artificial intelligence)—to banks. According ...

Innovation happened because those in government thought outside of their traditional boxes in a moment of crisis. Now it’s time to build on those efforts. Matt Stratton is a transformation specialist ...

NEEDHAM, Mass.--(BUSINESS WIRE)--Global spending on the digital transformation (DX) of business practices, products, and organizations is forecast to reach $2.8 trillion in 2025, more than double the ...

The coronavirus pandemic fundamentally changed how we work, learn, connect and shop. And while underlying structural trends, such as a rise in remote working, supply chain disruptions and shifting ...

On Tuesday The New York Times published a report that outlines its newsroom strategy and ambitions from now until 2020. The report, “Journalism That Stands Apart: The Report of the 2020 Group,” builds ...

It’s a staggering number, but as organizations look to build off existing strategies, direct digital transformation investment spending will approach $7.4 trillion between 2020 and 2023, reports IDC, ...

NEW YORK, Feb. 3, 2021 /PRNewswire/ -- The year 2020 not only tested a decade's worth of tech-fueled investment and deal-making but also stressed business models, value chains and portfolio holdings.

In 2020, when the pandemic erupted, Tesco—a leading British retailer of groceries and general merchandise—was staring at challenges it had never seen. Having been designated an “essential” retailer, ...

In the digital age, companies born in an earlier era are realizing that, to stay relevant and competitive, they must go through a digital transformation. One conglomerate with a brand that has ...

A major utility was preparing to capitalize on emerging trends in smart home technology, electric mobility, and sustainability—with the goal of increasing customer satisfaction through personalization ...