Last week I got a call from an automated robot scheduler informing me that in order to continue with my current primary care provider, I needed to schedule a physical exam. This was just routine ...

Physicians should review the patient's medical chart before the appointment. While brief small talk is fine, patients should avoid lengthy personal conversations to ensure the appointment stays on ...

Today’s Sound Off is about following proper office etiquette when visiting the doctor: Dear Heloise: I’ve worked in a physician’s office for several years, and I’ve seen some behavior that is rude and ...