A class action has been filed in the District of Delaware claiming HP Inc. has knowingly continued to sell laptops prone to becoming unusable when a plastic hinge part breaks. The complaint lists ...

I received quite a few letters in response to the post “On the wrong side of the HP hinge recall” that ran at the end of July. Most of the letters were from people who, like Lisa, discovered too late ...

A reader who missed Hewlett-Packard's deadline for getting a hinge defect repaired turns to the Gripe Line for help Lisa wrote in response to the Gripe Line column “Hung up on HP’s hinge recall” to ...

Laptop hinges transfer a surprisingly large amount of force, especially when you open and close your laptop screen. This makes them susceptible to wearing out over time. At first it might be subtle, ...