The dull but important and necessary category of help desks received its due at this year's Demo08 conference with a handful of companies offering some new twists to the old problem of customer ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

When Microsoft developed its own FastTrack onboarding solution for Office 365 migration, Chris Pyle, president and CEO of Champion Solutions Group, Boca Raton, Fla., had to find new ways to profit ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. A lightweight combination of helpdesk and asset management ...

REDSTONE ARSENAL, Ala. - The U.S. Army Security Assistance Command's G-8 (Resource Management) finance division designed, crafted and implemented a unique Foreign Military Sales specific web-based ...