When a company hands over control of its mission-critical software environment to a SaaS provider, the SaaS customer support organization essentially functions as an extension of the customer’s IT ...

Get an overview of the Software as a Service (SaaS) model that has revolutionized the way software is consumed and distributed. How Does a SaaS Business Model Work? Get an overview of the Software as ...

RightNow has introduced a new SaaS licensing model for its cloud-based customer support services that is designed to be more flexible and easier to understand for customers, and has challenged other ...

Adopting a software-as-a-service (SaaS) delivery model is as profitable to software providers as the traditional on-premise model, several vendors have assured. Following remarks made by Lawson CEO ...

What Is A Hybrid SaaS Sales Model? Over the years, the world of SaaS sales was ruled by the product-led growth model (PLG), as B2B technology customers sought a hands-off, self-serve experience. This ...

Varonis Systems' SaaS transition is progressing very well. Reduced deployment times and streamlined processes underscore the superiority of VRNS's SaaS model over its on-premise product. With larger ...

Software as a Service (SaaS) is a business model that provides users with everything they need, including the infrastructure, software, support and ongoing maintenance on a monthly basis, often times ...

Yet, many early-stage startups still rely on messy spreadsheets or underdeveloped forecasts that fail to tell their business story. That’s a big risk — and fortunately, there’s a better way. A ...