Nasdaq

ServiceNow Infuses New AI Capabilities Into Purpose-built Industry Solutions With the Now Platform Xanadu Release

Expansion of Now Assist into industry solutions for telecom, media, and technology, financial services, the public sector, and more allows organizations to recognize the value of GenAI, fast Now ...
Destination CRM

At Knowledge '24, ServiceNow Partners with Genesys and Adds GenAI Capabilities to Now Assist

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...
SDxCentral

ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center and ...
Que.com on MSN

ServiceNow expands AI capabilities with strategic acquisitions

In today’s rapidly evolving technological landscape, businesses across the globe are seeking innovative solutions to enhance their operations and customer ...
CMS Wire

BT Group Expands Strategic Relationship With ServiceNow to Improve Customer and Employee Experience

ServiceNow service management capabilities to be extended to all BT Group units ServiceNow Service Bridge to connect BT Group with their enterprise customers for seamless automation BT Group to pilot ...
Nasdaq

NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...
CRN

ServiceNow Expands Automation, AI Capabilities With New Vancouver Release

‘We’ve heard loud and clear that our customers are excited about the potential of AI and automation to help them increase productivity and efficiency. But that potential isn’t enough. And as ...
SiliconANGLE

ServiceNow injects more generative AI capabilities into its workflow platform

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...
Business Wire

ServiceNow Adds AI and Security Capabilities to the Now Platform Tokyo Release to Supercharge Operational Intelligence and Trust

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced even more solutions within the Now Platform Tokyo release designed to supercharge operational intelligence and trust. In ...
Business Wire

ServiceNow Named a Leader in Enterprise Service Management

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the Forrester Wave™: Enterprise ...
CMS Wire

ServiceNow and Genesys Announce Strategic Partnership to Elevate Customer Experiences

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI‑powered solution for customer service and support in the contact center and ...