A local government uses a centralized customer service system - sometimes called 311 - so residents can call a centralized government phone number, place requests for service and are assigned tracking ...

MONTREAL--(BUSINESS WIRE)--Dialectica, an information services company with offices in Montreal and Vancouver among other international locations, today announces the launch of B2B Surveys, a new ...

Editor’s Note: In April, FireRescue conducted a survey on our website, FirefighterNation.com, asking readers to weigh in on customer service in fire and EMS. In this article, Captain Dean Pedrotti of ...

Dialectica, an information services company, launched B2B Surveys, a new offering designed to help businesses gather proprietary quantitative insights using research methods that have historically ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. In an era where consumers routinely consult online ...

The firm has grown from 100 to 650+ employees in just three years. It has opened new offices in Montreal and Vancouver and is now building a suite of insight services solutions to provide investment ...

Get the latest federal technology news delivered to your inbox. More than one in three Americans report difficulties receiving service or accessing information from federal agencies, according to a ...

The Public Service Viewpoint Survey aims to at least partially fill the void left by the Federal Employee Viewpoint Survey, which OPM cancelled this year despite a legal requirement that it be ...