The annual wireline studies evaluate residential customers’ experiences with TV, Internet and phone services in four regions: East, South, North Central and West. The ISP and telephone studies measure ...

For better or worse, wireless service isn’t perfect, meaning you need to find the least bad phone service provider. While price is something to consider, so are things like coverage, perks, phone ...

(CNN) — More people who are still using telephone landlines will soon need to decide if they want to finally hang up on their service. Just last week, AT&T applied for a waiver that would allow it to ...

CLEVELAND, Ohio – The phone cut out in the middle of a telemedicine visit with her brother’s doctor. Joyce Manz had called Spectrum’s customer service a few days earlier and told a representative that ...

Skype plans to offer a business telephone service for "individuals and work groups, not CIOs" that the free Internet phone service provider says will shake up another major telephone market. Winning ...

WASHINGTON – The U.S. Federal Communications Commission (FCC) should take a mostly hands-off approach to regulating the VoIP (voice over Internet Protocol) industry, so that VoIP can continue to grow ...