A family were 'gutted' when a TUI rep sprinted after their departing coach to tell them their first ever holiday together had been cancelled. Emily and Duncan Ponter and their two kids Bailey, 13, an ...

When Diana Winskill from Somerset left the UK for a six-month stint in Majorca as a TUI rep in 1999, she never imagined she’d still be welcoming British holidaymakers 26 years later—and still loving ...

Diana Winskill has been a TUI rep in Majorca for 26 years and she's seen a lot of changes in British holidaymakers' behaviour over the past quarter of a century. When Diana Winskill from Somerset ...

A family claim their 40th birthday holiday was 'ruined' when the five-star hotel was so 'rancid' that even TUI staff admitted it 'wasn't fit for a dog. Sarah Koops jetted off to the five-star hotel in ...