Every business operates along four basic focus dimensions: finance, customers, internal processes, and learning and innovation. These theoretical divisions of operations management come from the ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

Managers are often jokingly referred to as being in charge of everything and nothing. This is because management usually sets goals, overseeing departments and personnel who execute their strategies.

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...