A Toronto bookstore is attracting attention with an unusual vending machine that dispenses randomly selected vintage books, ...

The Seed to Table grocery store, in Naples, Florida has launched a 7-foot conversational hologram, with a shopping cart called Goldie, that aims to help shoppers discover products in an engaging and ...

WHSmith, a global travel essential retailer, is deploying x-hoppers, an AI-powered retail communication platform from Wildix, across 300-plus U.K stores.

Nearly half of U.S. shoppers, 46%, who bought an item based on an AI recommendation have returned one item in the past year.

Two-thirds of online shoppers want a human, not a chatbot, when an order goes wrong. While shoppers prefer AI when it comes ...

The 25 female retail innovators come from a variety of sectors, from brands striving to drive a rewarding customer experience ...

Agentic commerce gains ground fastest wherever the financial risk is small, the decision is familiar and the shopper can see ...

The word stressful doesn’t quite do justice when it comes to a retail associate’s workday. But retailers can take actions to ...

Amazon, Uber and Instacart have jointly file a federal lawsuit to stop enforcement of a measure that limits when delivery ...

Bath & Body Works has launched its first 'feel good' concept store aimed at making fragrance discovery easy for the shopper.

Meijer is reminding customers that they can dispose of unwanted, unused and expired medications at drug take-back kiosks ...

External theft, including involvement of organized retail crime, is the top single source of loss, accounting for 25% of ...