As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Is performance measurement living up to its promise? When it comes to measuring the impact of government programs and services, its potential is now widely accepted. From monitoring the programs that ...

The Performance Measurement for People with Multiple Chronic Conditions conceptual model can facilitate development and refinement of quality measures for a medically complex population. Background: ...

The quality care opportunities model can lead to increased utility and validity of current measurement tools and more accurate assessment of physician performance. Accurately measuring the quality of ...