Netflix has quietly pulled the plug on its popular Twitter customer-help account after 13-plus years and more than 900,000 tweets, Variety has confirmed. A Netflix spokesperson told Variety that the ...

Netflix Inc on Tuesday averted its own worst-case scenario of subscriber losses, posting a nearly 1 million drop from April through June, and predicted it would return to customer growth during the ...

Netflix is the most popular video streaming service in the world, boasting an extensive library of shows, movies, ...

Netflix CEO Reed Hastings speaks at the Consumer Electronics Show in January. (GeekWire photo/Kevin Lisota) Netflix was arguably Amazon Web Services’ most important customer during its rise to the top ...

Named plaintiff canceled service but says streaming site held onto his data. By Eriq Gardner Netflix is contending with a new class action lawsuit that alleges the streaming service violates customer ...

As Netflix execs ring in the new year, they'll probably pray that things get better in 2012. A fresh consumer study reveals a big drop in the beleaguered video company's customer satisfaction scores, ...

Netflix is hiring for remote customer-service job positions that offer a free membership to new hires and pay up to $22 per hour. These were not real job positions for Netflix. Further, any users who ...

Acting on an announcement made in July, Netflix has now removed all customer-contributed reviews of TV shows and movies from its site. The opinion database was a desktop-only feature, so it’s likely ...