Salesforce Agent Fabric evals target GA in January 2027. AWS, Google, ServiceNow and Phoenix already grade agents on live traffic.

Eighteen months ago, I wrote that Salesforce had made a fundamental mistake with its AI strategy. The issue was never the models or the long-term vision. It was the way the company chose to introduce ...

Salesforce today released Agentforce Observability into general availability. The update brings two major capabilities, Agent Analytics and Agent Optimization, directly into Agentforce Studio, with ...

After months of pushback and budget blowouts, Salesforce is finally rewriting the rules of engagement for Agentforce. Salesforce has introduced a significant overhaul to its Agentforce pricing ...

In a press briefing earlier this week, Krish Vitaldevara, Chief Product Officer at Informatica, and Rahul Auradkar, EVP & GM of Unified Data Services at Salesforce, introduced “Trusted Context” as the ...

For years, economists, business leaders, and technologists debated whether artificial intelligence would augment human labor or outright replace it. Now, in 2025, the debate is over. A new economic ...

The co-founder’s candid admission about Lightning, a native CRM that requires zero Salesforce experience, and an unreported research project called “Albert” — inside the March 31 Slackbot event. SAN ...

Cirra AI has announced the first commercial Model Context Protocol (MCP) server built specifically for Salesforce administration. Founder Jelle van Geuns says the release is aimed squarely at breaking ...

A new RAND Corporation report reveals the sobering reality behind artificial intelligence (AI) projects: despite the hype, most of them fail. The study, based on interviews with 65 experienced data ...

Three weeks ago, Salesforce’s platform chief told me the harness “needs to be a unified product.” Today it has a name, six capabilities, a control plane, and a delivery window. It still has no price, ...

Salesforce Headless 360 is a play for the Claude-pilled generation. But the Trailblazers who built the ecosystem still aren’t invited to this party. SAN FRANCISCO —Salesforce just dropped seven ...

The 20-year-old AppExchange gets its biggest overhaul yet, consolidating more than 13,000 apps, agents, and integrations under one roof — with a $50M fund to keep the partner pipeline flowing.