TrueML Products today introduced Penelope, a new voice AI agent and the latest addition to TrueML’s integrated suite of solutions designed for the debt collection industry. Penelope offers a voice AI ...

Two customers missed a payment on the same day. The first one has just lost their job and only has $40 left in their bank ...

IC System, a nationally licensed accounts receivable management company, announced today that Kristina Gursky, Vice President ...

News in the ARM industry never stops, and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the news ...

Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its October ConServe Cares proceeds to the Crohn’s & Colitis Foundation. The ConServe ...

Mount Laurel, New Jersey — Ceteris has enhanced our Cash Effusion solutions to help our clients proactively manage their delinquent and defaulted portfolios during unprecedented economic times. The ...

The plaintiff alleged that he obtained a consumer loan containing an arbitration provision, disputed the debt, and requested validation including debt ownership documentation. A collection lawsuit was ...

DURHAM, N.C. — Revco Solutions and Wakefield & Associates are excited to announce their strategic merger, marking a significant milestone in the evolution of both organizations. The union strengthens ...

The 11th Circuit’s September 8, 2022 Opinion dismissed Hunstein (Opinion)[1]. That’s good news, right? It is, but debt collectors cannot assume all of the industry’s Hunstein-related problems are gone ...

VOORHEES, N.J. — Coast Professional, Inc. (Coast), a trusted provider of contact center and business process outsourcing (BPO) services, including debt collection, has opened a new office at 401 White ...

TREVOSE, Pa. — NCB Management Services (“NCB”), a national Debt Buyer and Accounts Receivable Management (“ARM”) firm is pleased to announce a new ownership structure as a result of their partnership ...

The Consumer Data Industry Association (CDIA) and the Metro 2 Task Force announced that they have approved a new Special Comment Code, DS — Debt Settlement, in response to industry requests for ...