Redundancy does not represent the end of the road. However, for current and aspiring Chartered Managers, it may very well ...

Teams pick up on the assumptions behind a leader’s words and actions. The question is: what are yours telling them? The chairman of the company stood up. He told us that our external consultant ...

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In this extract from The Business of Storytelling, Don Yaeger explores the importance of knowing your audience In The Business of Storytelling, I identify the ten elements of a well-told story that I ...

Effective communication is a two-way street. Here’s how to stop transmitting – and start truly listening. For some managers, communication starts and ends with broadcasting information – whether ...

Across the Middle East, the expectations placed on leaders and management consultants are shifting rapidly. Technical proficiency is no longer the sole prerequisite for organisational success. Today’s ...

Workplace communication doesn’t come naturally to everyone – but it’s key to young people’s career progression. Here are the skills for aspiring managers to work on. It takes more than technical nous ...

Low confidence and imposter syndrome, together with a lack of support, are blocking young women’s progress. What can they do to communicate more confidently? Two Chartered Managers share their advice.

The best change communication begins with understanding the people affected, not simply delivering the message, writes Vicki Graves When I left marketing and PR in search of a career change, I thought ...

AI may be able to write emails and reports for you, but that doesn’t mean it should. Here’s how to make the best of the technology without losing the human touch. In the time it takes a person to ...

Nearly three in five hiring managers (58%) have suspected candidates were using AI during virtual job interviews. Managers were virtually unanimous (98%) in reacting negatively to AI reliance during ...