Thanks to tools such as Grok Bot, it's a fun time to be an entrepreneur. The operational components are now less burdensome, ...

I have recently created Beardbrand’s own voice customer service agent. And I did it in about a day. We’re still working on it, but the functional aspect is complete. Customer support has been a huge ...

The new feature allows advertisers to set “High” or “Low” priorities for each channel.

The question is not what AI agents can do. It is what they are allowed to do and who remains accountable.

At the end of 2020, the five-year-old Chinese shopping app Pinduoduo had 788.4 million users and more than $9 billion in annual revenue. Pinduoduo’s incredible growth may provide some insights into ...

Traffic from various AI sources to ecommerce shops leapt significantly during the 2025 Christmas season, yet still accounted for a tiny share of actual, direct visits. Adobe reported a record $257.8 ...

Every week we publish a rundown of new services for ecommerce merchants. This installment includes updates on payments, shipping, affiliate marketing, agentic AI, ecommerce accelerators, customer ...

Unlike traditional search listings, optimizing for visibility in generative AI answers is difficult owing to a lack of native performance reports. The “Performance” section of Google’s Search Console ...

U.S. ecommerce sales enjoyed a second consecutive quarter of double-digit growth in 2026, resembling pre-pandemic patterns. The U.S. Census Bureau reported last week that seasonally adjusted Q2 retail ...

This week’s rundown of new products and services for merchants includes updates on ChatGPT ads, digital payments, visual search ads, authenticated deliveries, agentic commerce, CRM models, logistics, ...

Unlike top search engines, ChatGPT does not maintain an index of global websites. It has relied instead on Bing’s index and search for training and sources. However, recent third-party tests suggest ...

This week’s rundown of new services for online merchants includes updates on livestreaming, product images, logistics, agentic commerce, one-click checkout, customer experience tools, analytics, and ...