Read how built-in security helps keep small and medium businesses running, protect customer trust, and support growth in a ...

Pizza Hut's AI-powered Dragontail system led to $100M in lost business, a franchisee says in a lawsuit over delivery delays.

Barnes & Noble CEO James Daunt has learned to adapt to changes in the book publishing industry to keep his company afloat and ...

Recognition honors Crescendo’s innovative use of artificial intelligence to improve outcomes and transform operations in CX ...

A modest proposal for cold hard cash.

In enterprise AI sales, the winners aren’t the teams that move fastest, but the ones that reduce buyer risk most effectively.

From political polls to market research surveys, 2026 will be the most topsy-turvy in the history of our profession.

Marc Benioff said he uses Slackbot to scan employee messages and detect concerns, business issues, and operational gaps in real time.

Memory is going to play a central role in AI inference workloads, and that's great news for Micron Technology and Sandisk ...

AI transformation is still in its early days, but leaders can act now to focus on functions, culture, and outcomes to support ...

NextEra Energy is seeking to acquire Dominion Energy in an all-stock deal valued at about $67 billion, creating a massive ...

ServiceNow shares rallied Monday after Bank of America analysts relaunched coverage of the enterprise software maker with a ...