Last year, Amazon deployed at least 50 “FC Ambassadors” to act as online spokespeople for the company. The ambassadors tweet positive comments in response to criticism of the company’s treatment of ...

For over the past week, the 'Amazon FC Ambassadors' have been on Twitter, defending the company amid ongoing concerns over labor conditions at Amazon delivery centers. Amazon is taking an unusual step ...

A few years ago, The Washington Post reported that Amazon was trying to "gameify" work in its warehouses with some social mini-games. We haven't heard much about the rather strange initiative since ...

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Amazon’s public image has not been all that great lately, with biometric surveillance leaving delivery drivers stressed to the max and long-standing reports swirling of workers needing to urinate in ...