A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the boss would? Research by Prithwiraj Choudhury shows that while a chatbot may ...

Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial intelligence or ...

AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

According to Reuters, Chinese researchers, including two affiliated with a PLA R&D group, used Meta’s Llama 2 AI model to ...

Elon Musk is urging people to submit their medical scans to Grok for analysis, but doctors advise using caution when relying on artificial intelligence ... images to the AI chatbot.

and it could help us not only interact more effectively with artificial intelligence, but even improve ...

Law firms walk a tightrope when communicating about their use of artificial intelligence. On one hand, they need to signal to ...

Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing ...

New personalization capabilities, writing tools and process automation features will be welcome additions for marketers. But ...

Microsoft’s newest update gives a conversational voice to its artificial intelligence companion ... may help calm involuntary movements for people with Parkinson’s Disease.

Another Trump presidency will be good for crypto and Elon Musk, but every big tech company may not benefit from a more hands-off approach to antitrust. By Kevin Roose The shift in policy ...