SecureSkeye is committed to delivering unbreakable resilience and uninterrupted IT operations for businesses across the ...

A lot of interesting technology has been revealed at the Consumer Electronics Show 2026 this week, but one of the strangest might be Razer's Project Ava, an AI-powered desktop companion. Razer ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation. Sequoia led the Series A investment. Serval said in its ...

South Korea and the United States on Friday officially launched a visa support desk at the U.S. Embassy in Seoul to help Korean companies investing in America with smoother entry procedures, the ...

Former U.S. National Security Adviser John Bolton warned that President Donald Trump's focus on brokering a high-profile deal with Russia could stall critical sanctions aimed at curbing Putin's war in ...

According to recent analysis, that aid, referred to often as official development assistance, has fallen by between 15 and 22 percent relative to 2023. Simultaneously, global military expenditures ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team spending their days on. Help desks need help. But many of the agents ...

A subsidiary of CACI International – CACI NSS, LLC – was one of 30 to submit bids and secured a 5-year single award blanket purchase agreement (BPA). The contract is to provide desktop support ...

On the Ground A journalist was physically present to report the article from some or all of the locations it concerns. Subject Specialist The journalist and/or newsroom have/has a deep knowledge of ...

Every single part of an office should work together to make employees feel comfortable, focused, and motivated. This is especially true when it comes to desks. If you're planning an office renovation ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.